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Pr Shots

Elevating a Legacy Platform to Match it's Style-Savvy Users

Project overview

PR Shots — a media hub connecting brands with journalists — had not evolved in over a decade. Users were struggling with outdated navigation and new customer acquisition relied heavily on a manual sales process. 

It also lacked a clear onboarding journey and failed to visually reflect the standards of its style-focused user base.



I led the redesign of the platform from the ground up, delivering a modern, responsive, and editorially styled experience that clarified user pathways and supported business growth through a scalable, self-service onboarding flow.

Role:
Lead designer throughout end-to-end process: Sketching, wireframes, prototyping, visual design and developer handover docuentation.

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Discovery & Strategy

The goal was to modernise the platform with a seamless self-service onboarding flow, a restructured IA to clearly guide brands and journalists, a high-fashion visual identity that matched user expectations, and a fully responsive design built for scale.

I restructured the platform into three clear zones—public storefront, brand member area, and journalist hub—backed by detailed sitemaps and a sharp content strategy to drive clarity, conversion, and user flow.

Defined three distinct site zones: consumer storefront (public-facing), brand member area, and journalist area.

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Medium-fidelity wireframes and motion prototypes were created to validate structure and user flow. Key components were designed for reusability and modularity.

Visual design process

The visual design paired a monochrome palette with bold editorial typography to let brand imagery shine, all structured on a tight grid for clean, consistent layouts across devices.

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It was essential that the platform also be scalable for use on smaller screen devices for work on the move.

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Developer Handoff

Using waterfall project methodology - a comprehensive design documentation package was delivered. This ensured offshore developers could build to spec and maintain design integrity through future iterations. 


The outcome

The result was a sleek, responsive platform that elevated brand perception, improved user satisfaction, and enabled scalable growth through streamlined, self-serve onboarding—reducing the need for sales team intervention.

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